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Frequently Asked Questions

About The Test

At the moment, SafeCheck specializes in fentanyl test strips, providing accurate and reliable detection of fentanyl in various samples.

Our fentanyl test strips are specifically designed to detect the presence of fentanyl. However, we are actively working on expanding our product line to include drug tests for other substances in the near future.

Our fentanyl test strips are highly sensitive and can detect even trace amounts of fentanyl, ensuring accurate results.

Our fentanyl test strips are user-friendly and suitable for both at-home use and professional settings. They can be used by individuals, harm reduction organizations, healthcare facilities, and other relevant stakeholders.

Yes, our advanced fentanyl test strips are designed to specifically detect fentanyl and its analogs, providing information about the presence of these substances in the sample.

The fentanyl test strips have a specified shelf life, typically 24 months / 2 years, ensuring long-lasting reliability and accuracy. Please refer to the product packaging or accompanying instructions for the exact expiration date.

Ordering and Shipping

Placing an order is simple! Just visit our website and select the products you’d like to purchase. Follow the easy steps to complete your order, and we’ll take care of the rest.

We understand the importance of privacy. Rest assured that all our packages are discreetly labeled with no reference to the contents inside, ensuring your confidentiality.

Yes, we proudly offer shipping to all 50 states across the United States. No matter where you’re located, we can deliver our products to you.

Enjoy free shipping on all orders of $20 and up. We’re pleased to offer this benefit to our valued customers.

We work with reliable shipping carriers to ensure timely delivery of your orders. Depending on your location and package size, we’ll select the most suitable carrier for efficient shipping.

We understand the importance of prompt service. Orders placed on business days will be processed and shipped within 24 hours. Delivery times will vary based on your location and the shipping method you choose during checkout.

Using Our Test Strips

Using our fentanyl test strips is quick and straightforward. First, ensure you have the necessary materials: the test strip, water, a 10mg micro scoop or mg scale, and a container. Follow the step-by-step instructions provided on our website’s instructions page or the “Instructions for Use” (IFU) included in each package.

No, the test strip kit includes everything you need. Simply gather the required materials mentioned above, and you’re ready to perform the test.

We recommend using distilled water for the best results. However, if distilled water is not available, tap water can be used as an alternative.

The test provides quick results, typically within a few minutes. It’s important to follow the instructions carefully and adhere to the specified waiting time for accurate results.

Yes, each package includes an “Instructions for Use” (IFU) that provides detailed instructions on how to perform the test. Make sure to read and follow the instructions carefully.

No, our fentanyl test strips are designed to determine the quality or presence of fentanyl, not the quantity. They provide a qualitative result to indicate the presence or absence of fentanyl in the tested sample.

If you have any questions or need assistance while using our test strips, please refer to our website’s instructions page or reach out to our customer support team. We’re here to help and ensure you have a smooth and successful testing experience.

Quality and Compliance

Absolutely! Our fentanyl test strips are manufactured to the highest quality standards. We prioritize accuracy and reliability to ensure accurate results and help you make informed decisions regarding fentanyl detection.

Yes, our test strips are compliant with industry regulations. We adhere to strict quality control processes and follow relevant guidelines to ensure our products meet or exceed regulatory requirements.

Yes, we have rigorous quality assurance procedures in place. Our test strips undergo thorough testing to ensure their reliability, sensitivity, and specificity. We are committed to delivering products that meet the highest quality standards.

Yes, our manufacturing facility is ISO certified, specifically conforming to ISO 13485:2016. This certification reflects our commitment to maintaining quality management systems for the design, development, and production of our drug testing solutions.

Absolutely! Accuracy is a top priority for us. Our test strips are designed and validated to provide reliable results. However, it’s essential to carefully follow the instructions provided to ensure proper sample collection and testing procedures, which further enhances the accuracy of the results.

Privacy and Data Security

No, we absolutely do not sell or share customer data with any third parties. We respect your privacy and adhere to a strict policy of keeping your information confidential. Your data is solely used for order processing and communication purposes.

We prioritize the security of online transactions. Our website is equipped with secure socket layer (SSL) encryption, which ensures that all data transmitted between your browser and our servers remains encrypted and protected.

No, we do not store your credit card information. For your security, all payment transactions are processed through trusted and PCI-compliant payment gateways. This ensures that your payment details are securely handled and not stored in our systems.

While we have stringent security measures in place to prevent data breaches, in the unlikely event of a breach, we have established protocols to promptly respond and mitigate any potential impact. We will notify affected individuals and take immediate action to rectify the situation.

We take your privacy and data security seriously. We have implemented robust measures to safeguard your personal information, including encrypted data transmission, secure storage systems, and strict access controls.

Wholesale and Bulk Orders

Yes, we offer options for custom branding and packaging for wholesale orders. We understand the value of your organization’s identity, and we can work with you to create a personalized solution that aligns with your branding requirements.

Yes, we offer competitive wholesale pricing for bulk orders. We understand the needs of harm reduction organizations and other entities requiring larger quantities, and we strive to provide affordable solutions without compromising on quality.

Placing a wholesale or bulk order is easy. Simply visit our Wholesale page on our website and fill out the inquiry form with your contact information and specific requirements. Our dedicated team will get in touch with you promptly to discuss your order and provide a customized quote.

Yes, we have minimum order quantities for wholesale orders, but we are flexible and can accommodate various volume requirements. Contact our team with your specific needs, and we will work with you to find the best solution.

Absolutely! We understand the importance of affordability, especially for organizations working in harm reduction. That’s why we offer substantial discounts on wholesale orders to ensure accessibility and support your initiatives.

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